SERVICE INFORMATION
* Return and Exchange
Our Main focus to achieve the ultimate customer’s satisfaction. And following this, we did our best to make a return policy with extended service, which is suitable for our valuable customer.
Following conditions will qualify under Return & Exchange Policy:
- If we make a size measurement mistake, the dress will be sent as corrected. If there is a delivery man, you don’t have to pay the delivery charge if you return. If the delivery man leaves, you have to pay the delivery charge twice.
- Check in front of delivery man. After the delivery man leaves, complaints such as torn, not getting the dress, etc. will not be accepted.
- We do not have any return option.(For Coustomized products)
- In the case of accessories, if there is any damage to the product, the return will be taken. It must be checked in front of the delivery man.
No complaints will be entertained after the delivery man has left.
If you face any issue with our Product, immediately call us – (+8801567825404 ) or, you can directly message us on Official Facebook page / (https://www.facebook.com/MoonsCollection12)
* Customer Service
We believe in customer satisfaction and customer priority. When you place any requirement, our team is committed to serving you within a specific period.
Service hours:
We value your time. Our service team is ready to give you the desired service.
You can place your order 24/7
Our team will contact you within 12 hour for order confirmation.
Our online chat option is ready to serve you 24/7
Happy Shopping!!
Service Points:
For order related query Call us @ +8801715552991
For General query Call us @ +8801567825404
Instant chat with us @ https://www.facebook.com/MoonsCollection12
E-mail us for any more information [email protected]